Slowness and partial outage of Premium and Market Place checkout pages

Incident Report for Seeking Alpha

Resolved

This incident has been resolved.
Posted Aug 31, 2021 - 23:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2021 - 22:49 UTC

Identified

The issue is related to partial downtime of our Subscription Management service (Zuora). In the meanwhile, to prevent confusion and inconsistencies we redirected all checkout pages to a temporary error page.
Posted Aug 31, 2021 - 21:33 UTC
This incident affected: Website.
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