Slowness and partial outage of Premium and Market Place checkout pages

Incident Report for Seeking Alpha

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 23:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 31, 2021 - 22:49 UTC

Identified

The issue is related to partial downtime of our Subscription Management service (Zuora). In the meanwhile, to prevent confusion and inconsistencies we redirected all checkout pages to a temporary error page.

Posted Aug 31, 2021 - 21:33 UTC

This incident affected: Website.